Shipping Policy

At Velava, we aim to deliver elegance with ease. Here's everything you need to know about our shipping process:

🌍 Shipping Destinations

We ship from the UAE to:

• All GCC countries 

• Jordan 🇯🇴

• Palestine 🇵🇸

• And many other international locations 🌐

🚚 Processing Time

• All orders are processed within 7–10 business days.

• Custom/pre-order pieces may take 7–10 business days to produce before shipping.

📦 Estimated Delivery Time

• UAE: 1–2 business days

• Gulf countries: 3–7 business days

• Jordan & Palestine: 5–10 business days

• International: Varies by location (we'll share tracking once shipped)

💰 Shipping Fees

• Shipping fees are calculated at checkout based on your location.

• Free shipping offers may be available during promotions.

📦 Tracking

• You’ll receive a tracking number once your order is shipped.

• For updates, feel free to contact us on WhatsApp or DM.

❗ Important Notes

• Please make sure the address and contact details provided are correct.

• Velava is not responsible for delays caused by customs or courier services.